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COUNSELING AND OTHER SUPPORT SERVICES
AIDS Response Effort, Inc.
333 West Cork Street, 7th Floor, Suite 740
Winchester, VA 22601
Office: (540) 536-5291
Office Hours: Monday-Friday, 8:30am-5pm EST
Accept Collect Calls: No
Website: www.aidsreponseeffort.org
Email: jnagley@valleyhealthlink.com
AIDS Response Effort, Inc. (ARE) is a non-profit HIV/AIDS service organization that
serves those individuals who are HIV+ or affected by the HIV/AIDS epidemic and prevents
the spread of this disease through education.
Service area: The city of Winchester and Clarke, Frederick, Page, Shenandoah,
and Warren Counties
Work with: All people who are HIV+ or affected by HIV/AIDS
Services for survivors during incarceration include: A range of services
at local jails, including outreach; case management; assistance with discharge planning;
HIV testing and counseling; education; and information and referrals.
Services for survivors after release include: Case management; HIV testing
and counseling; financial assistance with physicians, medication, housing, food,
and transportation; educational and preventative services; support groups; counseling;
and information and referrals.
Services for loved ones include: HIV testing and counseling.
Fees: Free
AIDS Services Group
963 2nd Street, SE
Charlottesville, VA 22902
Office: (434) 979-7714
Toll-Free Office: (800) 752-6862
Office Hours: Monday-Friday, 9am-5pm EST
Accept Collect Calls: No
Website: www.aidsservices.org
Email: info@aidsservices.org
The mission of AIDS Services Group is to: prevent the spread of HIV through education,
empowerment, outreach, and research; provide client-centered services to people
living with HIV; and promote compassionate, informed public policy.
Service area: The city of Charlottesville and Albemarle, Coldpepper, Fluvanna,
Greene, Louisa, Madison, and Nelson Counties
Work with: All people infected with and affected by HIV/AIDS
Services for survivors during incarceration include: A range of services
at correctional facilities within a 70 mile area in Northwest and central Virginia,
including outreach; prevention education; case management; assistance with discharge
planning; HIV testing and counseling for inmates at pre-release centers; and information
and referrals.
Services for survivors after release include: Case management; HIV testing
and counseling; financial assistance with medical care, medication, housing, food,
and transportation; educational and preventive services; support groups; counseling;
volunteer and work opportunities; skills-building classes; social opportunities;
and information and referrals.
Services for loved ones include: HIV testing and counseling.
Fees: Free
Alexandria Office on Women, Sexual Assault Response and Awareness Program
421 King Street, Suite 400
Alexandria, VA 22314
Office: (703) 746-5030
Office Hours: Monday-Friday, 8am-5pm EST
Hotline: (703) 683-7273
Hotline Hours: 24 hours
Accept Collect Calls: Yes
Website: www.alexwomen.com
Email: claire.dunn@alexandriava.gov
A program of the Alexandria Office on Women, the Sexual Assault Response and Awareness
(SARA) Program offers support to all survivors of sexual violence and their families
and friends.
Service area: Alexandria
Work with: All survivors of sexual violence including: rape, attempted rape,
fondling, indecent exposure, and sexual harassment; their family; and friends
Services for survivors during incarceration include: Crisis intervention
and emotional support via the 24-hour hotline or by mail; advocacy with medical,
police, and court systems; and information and referrals.
Services for survivors after release include: All of the above, as well as
short-term counseling and a support group for women who were assaulted as an adolescent
or adult.
Services for loved ones include: Crisis intervention and emotional support;
short-term counseling; a support group for partners of sexual assault or sexual
abuse survivors; and information and referrals.
Fees: Free
Avalon
P.O. Box 1079
Williamsburg, VA 23187
Office/TDD: (757) 258-5022
Office Hours: Monday-Friday, 9am-5pm EST
Hotline/Línea de Crisis: (757) 258-5051
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.avaloncenter.org
E-mail: juanita@avaloncenter.org
Avalon is a non-profit organization committed to intervening in and reducing the
incidence of domestic violence and sexual assault. Avalon offers shelter, advocacy,
education, and support to survivors and fosters awareness and prevention by educating
the community.
Service area: The city of Williamsburg and Poquoson, James City and York
Counties
Work with: All survivors of sexual assault and their concerned friends and
family members in the community and adult female survivors of sexual assault in
the Virginia Peninsula Regional Jail
Services for survivors during incarceration include: In-person crisis intervention
by appointment, via the 24-hour hotline, or by mail; hospital accompaniment and
advocacy during forensic examinations; weekly individual counseling and support
group sessions for women at the Virginia Peninsula Regional Jail; and information
and referrals.
Services for survivors after release include: All of the above, as well as
crisis intervention via the 24-hour hotline; legal accompaniment and advocacy; emergency
shelter for those in imminent danger; and in-person individual and group counseling
at the Outreach Office.
Services for loved ones include: Crisis intervention, advocacy, counseling,
information, and referrals.
Fees: Free
Additional Information: Bilingual (English/Spanish) crisis intervention is
available via the 24-hour hotline. Se provee consejería bilingüe por la línea de
crisis.
Citizens Against Family Violence
P.O. Box 352
Martinsville, VA 24114
Henry County Hotline/Office: (276) 632-8701
Patrick County Hotline/Office: (276) 694-2555
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.cafv.info
Email: mail@cafv.info
Citizens Against Family Violence is a non-profit organization that provides comprehensive
services for survivors of domestic violence, sexual violence, stalking, and homelessness.
Service area: City of Martinsville and Henry and Patrick Counties
Work with: All survivors of sexual assault and their loved ones
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotlines or by mail; hospital accompaniment during forensic examinations;
court advocacy and accompaniment; and information and referrals
Services for survivors after release include: All of the above, as well as
individual and group counseling.
Services for loved ones include: Crisis intervention, counseling, information,
and referrals.
Fees: Free
Clinch Valley Community Action Family Crisis Services
P.O. Box 188
North Tazewell, VA 24630
Office: (276) 988-5583
Office Hours: Monday-Friday, 8am-4:30pm EST
Hotline: (276) 979-8959
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.clinchvalleycaa.org/family_crisis_service.htm
Email: rhackler@clinchvalleycaa.org
Family Crisis Services provides direct support and advocacy services to survivors
of domestic violence and sexual assault and their families.
Service area: Russell and Tazewell Counties
Work with: All survivors of sexual violence and their concerned friends and
family members
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline, by mail or in-person at the Tazewell County Jail; hospital
accompaniment and advocacy in emergency rooms; legal advocacy and court accompaniment;
and information and referrals.
Services for survivors after release include: All of the above, as well as
individual counseling; support groups; specialized services for children and teens;
emergency transportation and shelter; and a residential shelter for women and children.
Services for loved ones include: All the above.
Fees: Free
The Collins Center
P.O. Box 1473
Harrisonburg, VA 22803
Office: (540) 432-6430
Office Hours: Monday-Thursday, 9am-5pm EST
Hotline: (540) 434-2272
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.thecollinscenter.org
Email: info@thecollinscenter.org
The Collins Center (formerly Citizens Against Sexual Assault) provides services
to survivors of sexual assault, including men, women, and children.
Service area: Harrisonburg and Rockingham County
Work with: All survivors of sexual assault and their concerned friends and
family members
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; hospital accompaniment and advocacy at emergency
rooms; basic legal information, court accompaniment, and advocacy; and information
and referrals.
Services for survivors after release include: All of the above, as well as
1-6 free sessions of crisis counseling; long-term counseling by a licensed therapist;
and periodic support groups.
Services for loved ones include: Crisis intervention, counseling, information,
and referrals.
Fees: Free
Council of Community Services Drop-In Center
369 Church Avenue, SW
Roanoke, VA 24016
Office: (540) 982-2437
Office Hours: Monday-Friday, 8:30am-6pm EST
Accept Collect Calls: No
Website: www.councilofcommunityservices.org/drop/index.html
Email: dropncenter@aol.com
The mission of the Drop-In Center is to: provide access to information, education,
resources, and services in the prevention of HIV/STDs; offer compassionate support
services for persons affected by HIV/AIDS; and support the groundwork for community-building
projects in a safe and confidential environment.
Service area: Southwest Virginia
Work with: People infected with and affected by HIV/AIDS
Services for survivors during incarceration include: HIV counseling and testing
in the Roanoke City Jail and New River Valley Jail, information, and referrals.
Services for survivors after release include: Free, confidential HIV counseling
and testing; support groups; community referrals; assistance obtaining medical and
health services; a Resource Center containing books, magazines, videos, and free
informational brochures focused on HIV, STDs, and other health and social issues;
and the Drop-In Center Community Library, a lending library of over 3,000 books,
videos, and DVDs for the LGBT community and others.
Services for loved ones include: Free, confidential HIV counseling and testing.
Fees: Free
Crisis Line of Central Virginia Sexual Assault Response Program
P.O. Box 3074
Lynchburg, VA 24503
Office: (434) 947-7422
Office Hours: Monday-Friday, 8am-6pm EST
Hotline: (434) 947-7273
Toll-Free Hotline: (888) 947-7273
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.crisislineofcentralvirgina.org/SARP.html
Email: sarplyn@intelos.net
A program of Crisis Line of Central Virginia, Sexual Assault Response Program (SARP)
is dedicated to providing free crisis intervention, support, advocacy, and information
to survivors of sexual assault and abuse, their family, and friends.
Service area: The cities of Bedford and Lynchburg and the counties of Amherst,
Appomattox, Bedford, and Campbell
Work with: All survivors of sexual violence including: rape, attempted rape,
molestation, child sexual abuse, sexual harassment, stalking, and relationship violence;
their concerned friends; and family members
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; accompaniment and support for survivors at the
Lynchburg General Hospital and Bedford Memorial Hospital emergency rooms, police
stations, and court-related procedures; and information and referrals.
Services for survivors after release include: All of the above, as well as
ongoing support and advocacy; assistance with food, clothing, transportation, and
shelter; and a lending library, which offers a variety of books, pamphlets, brochures,
and videotapes related to sexual assault, child sexual abuse, stalking, and domestic
violence.
Services for loved ones include: All of the above.
Fees: Free
Additional Information: SARP also offers a periodic 8-week support group
for Adults Molested as Children (AMAC).
Domestic Violence Emergency Services, Inc.
P.O. Box 2381
Danville, VA 24541
Office: (434) 799-3683
Office Hours: 24 hours
Local Hotline/TDD: (434) 791-1400
Hotline Hours: 24 hours
Accept Collect Calls: Yes
Website: www.dovesinc.com
Email: pcarter@dovesinc.com
Domestic Violence Emergency Services (DOVES) provides comprehensive services to
survivors of domestic violence and sexual assault.
Service area: The cities of Danville and Halifax, and the counties of Lunenburg,
Mecklenburg, Pittsylvania, and South Boston
Work with: All survivors of sexual violence and their concerned friends and
family members
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; hospital and court accompaniment; and information
and referrals.
Services for survivors after release include: All of the above, as well as
short-term counseling, emergency shelter, and support groups.
Services for loved ones include: Crisis intervention, support groups, information,
and referrals.
Fees: Free
Family Crisis Support Services, Inc.
P.O. Box 692
Norton, VA 24273
Office: (276) 679-7240/(276) 926-4816
Office Hours: Monday-Friday, 9am-5pm EST
Toll-Free Hotline: (877) 348-3416
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.family-crisis.com
Email: fcsshh@yahoo.com
Family Crisis Support Services provides immediate, temporary assistance to survivors
of domestic violence, sexual assault, and homelessness in a six county area.
Service area: The city Norton and Buchanan, Dickenson, Lee, Russell, Scott,
and Wise Counties
Work with: All survivors of sexual violence, their family, and friends
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; in-person counseling, by arrangement; personal
accompaniment and advocacy during medical examinations, police investigations, and
the court process; and information and referrals.
Services for survivors after release include: All of the above, as well as
supportive counseling; transportation to appointments related to sexual assault;
and support groups.
Services for loved ones include: Crisis intervention, counseling, information,
and referrals.
Fees: Free
Family Resource Center
P.O. Box 612
Wytheville, VA 24382
Office: (276) 625-0219
Office Hours: Monday-Friday, 8am-5pm EST
Wytheville Hotline: (276) 228-8431
Galax Hotline: (276) 236-0364
Marion Hotline: (276) 782-1608
Toll-Free Hotline: (800) 613-6145
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.frc-inc.org
Email: frc@frc-inc.org
The Family Resource Center (FRC) sexual assault program offers emotional support
and advocacy to adult and child survivors of sexual assault and their families.
Service area: Galax and Bland, Carroll, Grayson, Smyth, and Wythe Counties
Work with: Adult and child survivors of sexual abuse/assault and their families
Services for survivors during incarceration include: Crisis intervention
and support via the 24-hour hotline or by mail; hospital accompaniment and advocacy;
court and legal advocacy; and information and referrals.
Services for survivors after release include: All of the above, as well as
individual supportive counseling and temporary, emergency shelter for women survivors
of sexual violence and their children.
Services for loved ones include: All of the above.
Fees: Free
Additional Information: Men in need of emergency shelter services will be
provided with shelter in a remote location with access to FRC’s community services,
including supportive counseling and advocacy.
The Haven Shelter and Services, Inc.
P.O. Box 1267
Warsaw, VA 22572
Office: (804) 333-1099
Office Hours: Monday-Friday, 9am-5pm EST
Toll-Free Hotline: (800) 224-2836
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.havenshelter.org
E-mail: saprogram@havenshelter.org
The Haven provides free, confidential services for survivors of domestic violence,
sexual assault, and stalking.
Service area: Essex, Lancaster, Northumberland, Richmond, and Westmoreland
Counties
Work with: All survivors of sexual assault, their friends, and family
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; emergency room accompaniment during forensic
exams; court accompaniment and advocacy; and information and referrals.
Services for survivors after release include: All of the above, as well as
short-term individual counseling; 24-hour emergency shelter for adult female survivors
of sexual assault and their children in imminent danger; alternative emergency housing
for male survivors of sexual assault in imminent danger, when available; and support
groups.
Services for loved ones include: Crisis intervention, support, information,
and referrals.
Fees: Free
New Directions Center, Inc.
P.O. Box 3069
Staunton, VA 24402
Office: (540) 885-7273
Office Hours: Monday-Friday, 9am-5pm EST
Hotline: (540) 886-6800
Toll-Free Hotline: (800) 564-2836
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.newdirectionscenter.com
E-mail: director@newdirectionscenter.org
New Directions Center is a non-profit community organization that provides crisis
intervention, emergency housing, food, clothing, and transportation to women, children,
and men impacted by homelessness and emotional, physical, and sexual violence.
Service area: Augusta, Staunton, and Waynesboro Counties
Work with: All survivors of sexual violence and their loved ones
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; accompaniment to hospital emergency rooms, police
departments, the Commonwealth Attorney's office, and court proceedings; and information
and referrals.
Services for survivors after release include: All of the above, as well as
counseling; emergency housing for those in imminent danger; specialized services
for child survivors of abuse; emergency food, transportation, and clothing; and
support groups.
Services for loved ones include: Information and crisis intervention via
the 24-hour hotline.
Fees: Free
People, Inc.
1173 W. Main Street
Abingdon, VA 24210
Office: (276) 889-8477
Office Hours: Monday-Friday, 8am-4:30pm EST
Hotline: (276) 935-5485
Toll-Free Hotline: (877) 697-9444
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.peopleinc.net
Email: rkeen@peopleinc.net
The People, Inc. Sexual Assault Awareness and Shelter Program provides comprehensive
services to survivors of sexual violence.
Service area: Buchanan and Russell Counties
Work with: All survivors of sexual assault, their friends, and family
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; hospital accompaniment during forensic exams;
court advocacy; and information and referrals. People Inc. also provides education
on domestic violence and sexual assault at a local youth detention facility.
Services for survivors after release include: Crisis intervention; hospital
accompaniment; court advocacy; individual counseling; support groups; temporary
emergency shelter; transportation assistance; and information and referrals.
Services for loved ones include: Crisis intervention, counseling, information,
and referrals.
Fees: Free
Additional Information: People, Inc. also operates the Virginia Community
Action Re-Entry System (CARES), a statewide program that offers voluntary Life Skills
Workshops for prisoners within correctional facilities. Program staff assist prisoners
with post-release planning, including assistance with finding a job, housing, and
other community resources. These services are available at the following facilities:
Appalachian, Keene Mountain, Marion, Tazewell, Pulaski, Wise, and the Southwest
Day Reporting Center. Post-release services are provided in Russell, Smyth, and
Washington Counties. This program is only open to prisoners within the state prison
system. For more information, contact Gary Breeding, Program Coordinator.
Project Hope at Quin Rivers Inc.
P.O. Box 660
Quinton, VA 23141
Office: (804) 966-5020
Office Hours: Monday-Friday, 9am-5pm EST
Toll-Free Hotline: (877) 966-4357
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.quinriversagency.org
Email: msheltonknight@quinrivers.org
Project Hope at Quin Rivers offers supportive services to adult and child survivors
of sexual violence.
Service area: Charles City, New Kent, King and Queen, and King William Counties
Work with: All survivors of sexual assault and their concerned friends and
family members
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; hospital accompaniment during forensic exams;
court advocacy; and information and referrals.
Services for survivors after release include: All of the above, as well as
individual and group counseling.
Services for loved ones include: Crisis intervention, counseling, information,
and referrals.
Fees: Free
Project Horizon
120 Varner Lane
Lexington, VA 24450
Office: (540) 463-7861
Office Hours: Monday-Friday, 9am-5pm EST
Hotline/TTY: (540) 463-2594
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.projecthorizon.net
Email: ph@rockbridge.net
Project Horizon provides comprehensive services to survivors of domestic, dating,
and sexual violence through crisis intervention services and prevention programs.
Service area: Buena Vista, Lexington, and Rockbridge Counties
Work with: All survivors of sexual violence, their family, and friends
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline, by mail, or in-person, by appointment; emergency room accompaniment
during forensic exams; advocacy and accompaniment to court dates and appointments
related to the abuse; in-person counseling, by arrangement; and information and
referrals.
Services for survivors after release include: All of the above, as well as
individual counseling; weekly support groups; temporary emergency housing for individuals
who have experienced domestic violence or sexual assault; and a Resource Library,
which has a wide variety of books, videotapes, and other materials related to topics
such as domestic violence, teen dating violence, and sexual assault that can be
checked-out by community members for a two week period.
Services for loved ones include: Crisis intervention, counseling, information,
and referrals.
Fees: Free
Additional Information: Non-English speaking callers to the hotline will
be provided with interpretation via the AT&T Language Line.
Rappahannock Council Against Sexual Assault
2601 Princess Anne Street, Suite 102
Fredericksburg, VA 22401
Office: (540) 371-6771
Office Hours: Monday-Friday, 9am-5pm EST
Counseling Office: (540) 371-5502
Counseling Hours: Extended hours based on appointment
Hotline: (540) 371-1666
TTY Hotline: (540) 371-5581
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.rcasa.org
E-mail: info@rcasa.org
The Rappahannock Council Against Sexual Assault (RCASA) is a private, nonprofit
agency that provides services for survivors of sexual assault and their significant
others.
Service area: Fredericksburg and Caroline, King George, Spotsylvania, and
Stafford Counties. RCASA also provides emergency medical accompaniment for Culpeper
County at Mary Washington Hospital.
Work with: All survivors of sexual assault and abuse, including women, men,
and children
Services for survivors during incarceration include: Crisis intervention
and support via the 24-hour hotline or by mail; advocacy and accompaniment to emergency
rooms during forensic exams; court advocacy and outreach; and information and referrals.
Services for survivors after release include: All of the above, as well as
short-term, long-term, and group counseling for: children (ages 3-12) and teenagers
(13-18) who have been sexually abused; adults abused as children; rape survivors
of all ages and genders; and Spanish-speakers.
Services for loved ones include: All of the above, as well as a support group
for parents and caregivers, family members, and significant others of those who
have been raped or sexually abused.
Fees: Crisis intervention services, short-term counseling, hospital and court
accompaniment, and support groups are free. Crisis counseling sessions are free;
longer-term counseling is provided for a fee. Criminal Injuries Compensation Funds
are applied for survivors who are eligible, and most major insurance is accepted.
A sliding fee scale is used for survivors who do not have insurance. Contact RCASA
for more information on these costs.
Sexual Assault Resource Agency
P.O. Box 6880
Charlottesville, VA 22906
Office: (434) 295-7273
Office Hours: Monday-Friday, 9am-5pm EST
Local Hotline: (434) 977-7273
Toll-Free Hotline: (800) 656-4673
Hotline Hours: 24 hours
Accept Collect Calls: Yes
Website: www.sexualassaultresources.org
E-mail: info@sexualassaultresources.org
Sexual Assault Resource Agency (SARA) serves women, children, and men who have experienced
sexual assault, their families, and friends.
Service area: Charlottesville and Albemarle, Fluvanna, Greene, Louisa and
Nelson Counties
Work with: All survivors of sexual abuse, their family, and friends
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; medical accompaniment to the emergency room,
health department, or other health facility; accompaniment to the court or police
station; medical and legal advocacy; and information and referrals to resources
in the community. SARA also conducts educational support groups for women incarcerated
at Albemarle Charlottesville Regional Jail and at Fluvanna Correctional Center for
Women.
Services for survivors after release include: Crisis intervention; accompaniment
to emergency rooms, courts, and police stations; medical and legal advocacy; short-term
counseling; on-going support groups for children, teenagers, and adult survivors
of sexual assault; and information and referrals.
Services for loved ones include: Crisis intervention, support, short-term
counseling, information, and referrals.
Fees: Free
Sexual Assault Response and Awareness Program
301 Elm Avenue, SW
Roanoke, VA 24016
Office: (540) 345-7273
Office Hours: Monday-Friday, 8:30am-5pm EST
Hotline: (540) 981-9352
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.brbh.org
E-mail: sara@brbh.org
The Sexual Assault and Response and Awareness (SARA) program provides a range of
services to survivors of rape and other forms of sexual assault.
Service area: The cities of Roanoke and Salem and the counties of Botetourt,
Craig, and Roanoke
Work with: All survivors of sexual assault and their loved ones
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; hospital accompaniment during forensic exams;
and information and referrals.
Services for survivors after release include: All of the above, as well as
ongoing counseling with licensed therapists.
Services for loved ones include: All of the above.
Fees: Free
Additional Information: Support groups are offered on a periodic basis, depending
on need.
Sixth District Court Services, Family Violence Prevention Program
420 South Main Street
Emporia, VA 23847
Office: (434) 348-0100
Office Hours: Monday-Friday, 8am-5pm EST
Toll-Free Hotline: (800) 838-8238
Hotline Hours: 24 hours
Accept Collect Calls: No
Email: turnern@tellpage.net
The Family Violence Prevention Program is designed to meet the emergency and on-going
needs of survivors of domestic violence and sexual assault.
Service area: Emporia and Brunswick, Greensville, and Sussex Counties
Work with: All survivors of sexual assault, their concerned friends, and
family
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; hospital accompaniment and advocacy during forensic
exams; and information and referrals.
Services for survivors after release include: All of the above, as well as
referrals for counseling and financial assistance, when funding is available; an
adult female sexual assault survivor support group; and court accompaniment.
Services for loved ones include: Crisis intervention, support, information,
and referrals.
Fees: Free
Tidewater AIDS Community Taskforce
9229 Granby Street
Norfolk, VA 23503
Office: (757) 583-1317
Office Hours: Monday-Friday 9am-5pm EST
Accept Collect Calls: No
Website: www.tact-online.com
Email: info@tact-online.com
The Tidewater AIDS Community Taskforce (TACT) is a private non-profit corporation
whose purpose is to support and maintain the best quality of life for persons who
are HIV+ or affected by the disease and to reduce the overall incidence of HIV infection
by providing education, information, HIV prevention, and support services to the
general public, especially those living with HIV/AIDS.
Service area: The Hampton Roads Community, Isle of Wight, Western Tidewater
are, and the Peninsula
Work with: People infected with and affected by HIV/AIDS
Services for survivors during incarceration include: HIV testing and counseling
in two local jails in Hampton and Newport News and information and referrals via
phone or by mail. State prisoners who will be released to the TACT service area
can contact the organization to arrange for services after their release.
Services for survivors after release include: HIV testing and counseling;
case management; housing services, including utility assistance; assistance with
getting medical care, dental care, substance abuse treatment, and mental health
counseling and referrals; and support groups.
Services for loved ones include: HIV testing and counseling; prevention education;
and information and referrals.
Fees: Free
Virginia Anti-Violence Project
403 Robinson St.
Richmond, VA 23220
Office: (804) 643-4816
Office Hours: Monday-Thursday, 9am-5pm EST
Accept Collect Calls: No
Website: www.virginiaavp.org
Email: info@virginiaavp.org
The Virginia Anti-Violence Project is committed to addressing and eliminating all
violence within and against lesbian, gay, bisexual, transgender and queer communities
across the Commonwealth.
Service area: Virginia
Work with: Lesbian, gay, bisexual, transgender and queer (LGBTQ) survivors
of violence and their concerned friends and family members
Services for survivors during incarceration include: Information and referrals;
support via letters; and email communication.
Services for survivors after release include: Information and referrals.
Services for loved ones include: Information and referrals.
Fees: Free
Additional Information: VAVP is a state-wide group with limited resources
and cannot offer individual advocacy for LGBTQ survivors of violence except in very
rare circumstances. All survivors will be provided with appropriate local referrals.
Virginia Sexual and Domestic Violence Action Alliance
5008 Monument Ave., Suite A
Richmond, VA 23230
Office: (804) 377-0335
Office Hours: Monday-Friday, 9am-5pm EST
Hotline/TTY(en Español): (800) 838-8238
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.vsdvalliance.org
Email: info@vsdvalliance.org
The Virginia Sexual & Domestic Violence Action Alliance (VSDVAA) is a non-profit
agency dedicated to raising awareness about sexual and domestic violence, increasing
public access to resources and services, offering opportunities for professional
development, and initiating legislative and policy change that will bring Virginia
closer to our vision: a world where relationships between people are respectful,
healthy, and safe.
Service area: Virginia
Work with: Survivors of sexual assault and their family and friends; sexual
assault programs; allied professional groups; and the general public
Services for survivors during incarceration include: Crisis intervention;
support; information; referrals to community resources via the Virginia Family Violence
and Sexual Assault Hotline or by mail; and a directory of affiliated rape crisis
centers on the VSDVAA website.
Services for survivors after release include: All of the above.
Services for loved ones include: All of the above.
Fees: Free
Additional Information: In an effort to make the Hotline accessible to a
wide array of callers, VSDVAA employs bilingual (English/Spanish) staff and contracts
with Language Lines to provide language interpretation for over 140 different languages.
Se habla español.
Women's Resource Center of the New River Valley
P.O. Box 477
Radford, VA 24143
Office: (540) 639-9592
TTY Office: (540) 639-2197
Office Hours: Monday-Friday, 9am-5pm EST
Local Hotline: (540) 639-1123
Hotline Hours: 24 hours
Accept Collect Calls: No
Website: www.wrcnrv.org
E-mail: assistantdirector@wrcnrv.org
The Women’s Resource Center of the New River Valley is a non-profit human service
organization that provides programs and services to adult and child survivors of
domestic and sexual violence.
Service area: The city of Radford; the counties of Floyd, Giles, Montgomery,
and Pulaski; and the campuses of New River Community College, Radford University,
and Virginia Tech
Work with: All survivors of sexual violence, their concerned friends, and
family
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline; emergency room advocacy and accompaniment during forensic
exams; legal advocacy; and information and referrals.
Services for survivors after release include: All of the above, as well as
counseling; support groups; emergency shelter for women and children in imminent
danger; emergency hotel placements for survivors who are in imminent danger and
meet the criteria; transitional housing; and specialized services for children,
including crisis intervention and long-term counseling.
Services for loved ones include: Crisis intervention, support, information,
and referrals.
Fees: Free
YWCA of Richmond, Sexual Violence Program
6 North 5th Street
Richmond, VA 23219
Office: (804) 643-6761
Office Hours: Monday-Friday, 7am-7pm EST
Hotline (Richmond): (804) 643-0888
Hotline Hours: 24 hours
Accept Collect Calls: Yes, on the hotline
Website: www.ywcarichmond.org
E-mail: info@ywcarichmond.org
The YWCA of Richmond offers free, comprehensive crisis services for adult and teens
survivors of sexual assault and their families. The Sexual Violence Program is the
only certified sexual violence program serving the Greater Richmond area.
Service area: The towns of Hopewell, Petersburg, and Richmond and the counties
of Chesterfield, Goochland, Hanover, Henrico, and Powhatan
Work with: All survivors of sexual assault over the age of 12 and their families
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; hospital accompaniment and advocacy during forensic
exams; court accompaniment; and information and referrals.
Services for survivors after release include: All of the above, as well as
individual counseling; support groups; and emergency shelter, if needed. Sexual
violence support groups and individual counseling are conducted at the downtown
location and at confidential locations throughout the community.
Services for loved ones include: Crisis intervention, support, information,
and referrals.
Fees: Free
YWCA of South Hampton Roads, Response Sexual Assault Support Services
5215 Colley Avenue
Norfolk, VA 23508
Office: (757) 623-2115
Office Hours: Monday-Friday, 8am-5pm EST
Hotline: (757) 622-4300
Hotline Hours: 24 hours
Accept Collect Calls: Yes, on the office line
Website: www.ywca-shr.org
Email: responseywca@yahoo.com
Response Sexual Assault Support Services is dedicated to providing support, counseling,
and advocacy to adults and children victimized by sexual assault and to promoting
zero tolerance of sexual violence.
Service area: Chesapeake, Norfolk, Portsmouth, South Hampton Roads, Suffolk,
Virginia Beach, and Western Tidewater
Work with: All survivors of sexual assault and their concerned friends and
family
Services for survivors during incarceration include: Crisis intervention
via the 24-hour hotline or by mail; accompaniment and advocacy at the hospital,
police station or court; and information and referrals.
Services for survivors after release include: All of the above, as well as
counseling; support groups; personal advocacy; criminal justice system support for
sexual assault cases; emergency shelter referrals; and intervention with employers,
schools, health care providers, and the military.
Services for loved ones include: Crisis intervention, support, information,
and referrals.
Fees: Free
LEGAL RESOURCES
ACLU of Virginia
530 East Main Street, #310
Richmond, VA 23219
Office: (804) 644-8022
Fax: (804) 649-2733
Website: www.acluva.org
Email: intake@acluva.org
The ACLU of Virginia handles select litigation limited to state prison facilities
and county jails. The ACLU will only respond to written inquiries and does not give
legal advice or do intake over the phone. If you choose to write to the ACLU, give
a description of what civil rights injustice occurred, what steps you took to resolve
it, and what grievance procedures you attempted to access without success. The ACLU
generally only handles cases that could lead to a change in institutional policy
and does not handle appeals cases.
Lambda Legal: Southern Regional Office
1447 Peachtree Street, NE, Suite 1004
Atlanta, GA 30309
Office: (404) 897-1880
Fax: (404) 897-1884
Website: www.lambdalegal.org
E-mail: legalhelpdesk@lambdalegal.org
Lambda Legal is a national organization committed to achieving full recognition
of the civil rights of lesbians, gay men, bisexuals, transgender people, and those
with HIV through impact litigation, education and public policy work. The Southern
Regional Office provides services for those who are located in Alabama, Florida,
Georgia, Kentucky, Mississippi, North Carolina, South Carolina, Tennessee, Virginia,
and West Virginia.
Help Desk Hours (EST):
Mondays – 2-4pm
Wednesdays – 2-4pm
Thursdays – 10am-12pm
If Help Desk staff are busy helping other callers, your call will be routed to the
Legal Help Desk voicemail. Please leave the following information: name, state,
contact info, best time to reach you, and a brief message outlining your legal inquiry.
A Help Desk staff person will return your call.
It is usually most efficient for Help Desk callers to contact Lambda by phone. If
you are in a place where you are not able to make long distance calls, Lambda can
make an appointment to call you. If you are absolutely unable to call, you may e-mail
Lambda at legalhelpdesk@lambdalegal.org or write to the address above.
Virginia State Bar Lawyer Referral Service
707 E. Main Street, Suite 1500
Richmond, VA 23219
Phone: (804) 775-0808
Toll-Free: (800) 552-7977
Hours: Monday-Friday, 9am-5pm EST
Website: www.vsb.org
The Virginia State Bar Lawyer Referral Service provides referrals to Virginia lawyers
or agencies with expertise in a range of cases. This service is free. If you are
referred to a lawyer, you will be entitled to consult with her or him for up to
one half-hour for a fee of $35. You should be prepared to prepay by VISA or MasterCard
at the time of the referral. Mail-in pre-payment by money order is also accepted.
The initial consultation may answer your questions and enable you to solve your
problem. If your problem requires additional time and work, you will be responsible
for any additional legal fees. The lawyer you consult will be glad to discuss his
or her fees and the cost of services beyond the initial consultation. However, there
is no obligation for either you or the lawyer to go beyond the first consultation.
GOVERNMENT RESOURCES
Virginia Department of Corrections, Ombudsman Services Unit
P.O. Box 26963
Richmond, VA 23261-6963
Office: (804) 674-3014 x125
The Ombudsman Services Unit serves adult prisoners in the Virginia Department of
Corrections (DOC) and handles prisoner complaints that were not dealt with in a
manner satisfactory to the prisoners at the institutional level. To file such a
grievance, inmates must first show an effort to resolve the problem informally by
filing a regular grievance form, usually available from floor officers. An Implementation
Memorandum within each institution will say where these forms are available.
The Ombudsman Services Unit handles grievances that were denied at the lower level
(including denied requests for transfer), or to request a change in institutional
policy. If the grievance has been filed appropriately after the complainant (prisoner)
has sought help at a less formal level, the Services Unit will review the grievance,
investigate, and attempt to resolve the issue. Prisoners must write up a regular
grievance form before being directed to a complaint appeal unit such as the Ombudsman
Services Unit. Complaints are only taken in writing.
Virginia Department of Corrections, Special Investigation Unit at the Office of the
Inspector General
6900 Atmore Drive
P.O. Box 26963
Richmond, VA 23261-6963
Office: (804) 674-3113
The Special Investigations Unit is responsible for conducting investigations of
all felony and misdemeanor violations of law committed in and against the Department
of Corrections (including sexual assault) and serious allegations of staff/employee
misconduct and administrative violations. Prisoners who have been sexually assaulted
in a VDOC facility can contact the Special Investigations Unit by writing to the
address above to report the assault and any concerns regarding the handling of investigations
into such abuse.
JDI has directly contacted each organization listed in the Resource Guide in hopes
of pointing survivors toward those currently accepting new clients. However, the
inclusion of any group or individual in the Resource Guide does not necessarily
constitute an endorsement or recommendation by JDI, nor can JDI guarantee the availability
of the services described here.
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