New York

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ACCESS/Argus Community, Inc.
760 East 160th Street
Bronx, NY 10456
Office: (718) 401-5700
ACCESS Program Information: (718) 401-5734
Hours of Operation: 9am-5pm, Monday-Friday

ACCESS/Argus Community, Inc. provides intensive case management for HIV+ people, including former inmates and their families with or without Medicaid. Services include case management, home visits, 24-hour availability, crisis intervention and short term counseling, and advocacy. The ACCESS program has a clinical case manager on staff who provides appropriate health referrals and conducts follow-up appointments/visits with individual clients.

AIDS-Related Community Services
40 Saw Mill River Road
Hawthorne, NY 10532
Office: (914) 345-8888

AIDS-Related Community Services (ARCS) is the largest organization solely dedicated to providing HIV/AIDS services, prevention, education, and outreach to individuals and families in New York's Lower Mid-Hudson Valley Region. With 7 Regional Offices, ARCS provides the following client and support services: case management (intensive and grant-funded), food pantry, transportation, chemical dependency services, mental health services, and support groups.

Callen-Lorde Community Health Center
356 West 18th Street
New York , NY 10011
Office: (212) 271-7200

Callen-Lorde Community Health Center (CLCHC) is dedicated to meeting the health care needs of the lesbian, gay, bisexual, and transgender (LGBT) community and people living with HIV/AIDS in the New York City metropolitan area, regardless of ability to pay. CLCHC offers a range of sensitive and non-judgmental primary medical care services, including: primary care, HIV primary care, gynecology, mental health services, oral health care, transgender health services, adolescent services, rapid HIV testing, and care coordination. Mental health services include individual psychotherapy, group therapy, transgender counseling and education, substance use assessment and referral, and psychiatric services. (Mental health services are limited to patients with the following insurance: ADAP, Medicaid, Medicare, and HealthFirst.)

Crisis Services Advocate Program
2969 Main Street
Buffalo, NY 14214
24-hour Hotline: (716) 834-3131

Crisis Services of Erie County is the most comprehensive crisis center in upstate New York. The Crisis Services Advocate Program provides advocacy services to survivors of sexual abuse, rape, domestic violence, family violence, and elder abuse. Services include: 24-hour phone counseling, immediate crisis intervention and support at all Erie County Emergency Departments, case management services, criminal justice advocacy, court accompaniment, individual therapy, and information and referrals. All services are free and confidential.

Family Services, Inc. Crime Victims Assistance Program
29 North Hamilton
Poughkeepsie, NY 12601
Office: (845) 452-1110
24-hour Hotline: (845) 452-7272

The Crime Victims Assistance Program of Family Services provides 24 hour assistance to all crime victims including survivors of rape and sexual abuse who reside in or were victimized in Dutchess County. The Crime Victims Assistance Program provides a 24-hour hotline, professional counseling, legal advocacy and accompaniment, support groups, information and referrals, and financial assistance. Services are available to survivors of crime and their families free of charge.

The Fortune Society
29-76 Northern Boulevard
Long Island City, NY 11101
Office: (212) 691-7554

The Fortune Society is a not-for-profit, community-based organization dedicated to supporting successful re-entry and promoting alternatives to incarceration. Founded in 1967, Fortune now serves approximately 3,500 men and women with criminal records each year through a strategic blend of culturally-competent services and pro-social mentoring. Direct services include counseling, housing, education, career development, substance abuse treatment, HIV-related health services, and lifetime aftercare, among many others. Approximately 80% of Fortune staff are persons of color and 70% are formerly incarcerated and/or have battled substance abuse problems. Fortune actively recruits staff with these life experiences to make clients feel more comfortable sharing their own experiences in a culturally-sensitive environment with people they can relate to and emulate. All services are free.

The New York City Gay & Lesbian Anti-Violence Project
240 West 35th Street, Suite 200
New York, NY 10001
Office: (212) 714-1184
TTY: (212) 714-1134
24-hour Bilingual Hotline: (212) 714-1141

The New York City Gay and Lesbian Anti-Violence Project (AVP) is the nation's largest crime-victim service agency for the lesbian, gay, transgender, bisexual, and HIV-affected (LGTBH) communities. AVP offers free and confidential support to victims of bias crimes, domestic violence, pick-up crimes, police misconduct, HIV-related violence, rape, and sexual assault. Individual and group counseling are available at AVP, while a bilingual (English/Spanish) crisis hotline offers 24-hour assistance from counselors and trained volunteers.

New York State Coalition Against Sexual Assault
28 Essex St.
Albany, NY 12206
Office: (518) 482-4222
Hotline: (800) 942-6906
Hotline in Spanish (Línea Directa en español): (800) 942-6908
TTY Hotline: (800) 818-0656
TTY Hotline in Spanish (Equipo Teleescritor en español): (800) 780-7660

The New York State Coalition Against Sexual Assault (NYSCASA) is a resource for the general public, individual and organizational members, and allies seeking to respond effectively to the needs of all sexual assault survivors and working to prevent all forms of sexual violence. NYSCASA does not provide direct counseling or legal services to survivors of sexual assault, but is affiliated with the 76 rape crisis centers in New York State. The NYSCASA website lists all member rape crisis programs in New York State by county and includes links to survivor-supportive resources, statistical fact sheets, upcoming trainings, and information regarding primary prevention efforts aimed at stopping all forms of sexual violence. For referrals to local rape crisis programs or for more information on sexual assault, contact the hotline listed above or write to NYSCASA for more information. Se habla español.

Rape Crisis Service of Planned Parenthood of the Rochester/Syracuse Region
114 University Avenue
Rochester, NY 14605
24-hour Hotline for Monroe County: (585) 546-2777
24-hr. Hotline for Orleans, Genesee, Livingston, and Wyoming Counties: (800) 527-1757

Rape Crisis Service (RCS) provides free support services to sexual assault survivors and their loved ones in Rochester, Albion, Batavia, Mt. Morris and Warsaw. Services include: crisis intervention for sexual assault survivors and their loved ones, short-term counseling and referrals, support through medical examinations and treatment, advocacy and support during interaction with law enforcement, court accompaniment, and community education programs. RCS helps men, women, and children, regardless of whether the assault happened hours or decades ago. All services are free and confidential.

Rockland Family Shelter
9 Johnsons Lane
New City, NY 10956
Office: (845) 634-3391
24-hour Hotline: (845) 634-3344

The Rockland Family Shelter is a privately operated, grassroots organization dedicated to ending violence against women, children, and youth. Services include a 24-hour emergency hotline; culturally sensitive bilingual services for adults and adolescents; medical and legal information and referral services; short-term and long-term therapy for recent and past survivors of sexual assault, incest, and child sexual abuse; and professionally led, time-limited therapy groups for survivors of sexual assault, abuse and incest. The Rockland Family Shelter also offers support services for friends and family members of survivors of sexual assault and sexual abuse, as well as education and training programs in the community.

Safe Horizon Rape and Sexual Assault Hotline
24-hour Rape and Sexual Assault Hotline: (212) 227-3000
TDD Hotline: (866) 604-5350

Safe Horizon’s mission is to provide support, prevent violence, and promote justice for survivors of crime and abuse, their families and communities. Survivors of sexual abuse in New York City can contact the 24-hour Rape and Sexual Assault Hotline for: confidential and non-judgmental support; information about the legal process and victim compensation; and referrals to sexual assault examiners, rape crisis programs, professional counselors, and support groups.

Sexual Trauma and Recovery Services
421 Lower Main Street
Hudson Falls, NY 12839
Office: (518) 747-8849
24 Hour Hotline: (800) 225-7114

Sexual Trauma and Recovery Services provides a wide range of free and confidential services to all survivors of sexual assault in Washington County - past or present, children or adults, friends or family. Services include: a 24 Hour hotline, crisis intervention, medical and legal/court advocacy, short term counseling, and information and referrals. Support is available whether the assault occurred several hours or many years ago.

St. Luke's-Roosevelt Hospital Center Crime Victims Treatment Center
411 West 114th Street, Suite 2C
New York, NY 10025
Office: (212) 523-4728

St. Luke's-Roosevelt Hospital Center Crime Victims Treatment Center (SLR-CVTC) offers free services for male and female survivors of violent crime. Services are provided to any victims of violence without regard to geographic or economic status. Services include: individual and group therapy, advocacy with criminal justice agencies, crisis intervention, and psychiatric/medical evaluations. All staff are trained in treating trauma and post-traumatic stress.

YWCA of the Mohawk Valley
1000 Cornelia Street
Utica, NY 13502
Office: (315) 732-2159
24-hour Hotline, Oneida County: (315) 797-7740 (TTY and collect calls accepted)
24-hour Hotline, Herkimer County: (315) 866-4120 (TTY and collect calls accepted)

The YWCA of the Mohawk Valley has been providing support and advocacy to survivors of sexual and domestic violence for over 25 years. The YWCA offers a 24-hour hotline for survivors of sexual violence in Oneida and Herkimer Counties and can receive TTY and collect calls. The YWCA also offers the following comprehensive services to survivors of domestic and sexual violence: information and referrals; counseling and support groups; emergency shelter; case management; advocacy and accompaniment to hospitals, law enforcement, and courts; assistance with Crime Victims Board Claims; violence prevention education; and professional training. All services are free and confidential and provided to both children and adults regardless of when the violence occurred or if the incident was reported to the police.


Attica Legal Aid, Wyoming County
18 Linwood Avenue
Warsaw, NY 14569-1116
(585) 591-1600

Attica Legal Aid is comprised of the County Public Defender's Office and the Legal Aid Society. Both units respond to all inquiries for legal services concerning state prisons in their jurisdiction (no federal cases). Attica Legal Aid will work with state prisoners who are challenging administrative decisions regarding the Department of Corrections. They also serve as a general source of information for all inmates on a wide range of legal topics.

Civil Rights Clinic
Contact: Claudia Angelos
N.Y.U. Clinical Law Center
161 Avenue of the Americas - 4th Floor
New York, NY 10013-1205
(212) 998-6430

In conjunction with a law school program, students handle an extremely limited number of civil rights cases for female prisoners and detainees in New York State. All requests for assistance from inmates and their families must be sent via mail (no phone calls).

Prisoners' Legal Services of New York
Central Intake Unit
114 Prospect St., Suite 307
Ithaca, NY 14850
(607) 273-2283

Prisoners' Legal Services of New York (PLS) is a civil legal services program for incarcerated felons in New York State prisons with regional offices in Albany, Buffalo, Ithaca and Plattsburgh. PLS handles cases involving mental health and medical care, prison disciplinary matters, excessive use of force, conditions of confinement, sentence calculation and jail time credit. PLS advocates engage in administrative advocacy, provide representation in individual lawsuits and impact litigation, and make available forms and background materials to prisoners. Decisions to provide legal counsel are determined on a case-by-case basis.

Prisoners' Rights Project - Legal Aid Society
Contact: Cynthia Serrano
One Battery Park Plaza - 27th Floor
New York, NY 10004
(212) 577-3530

The Prisoners' Rights Project (PRP) assists prisoners in the New York City jails and New York State prisons with respect to the conditions of confinement. Most of PRP's work consists of class action lawsuits designed to stop unlawful practices and improve conditions with respect to matters such as medical and mental health care, staff violence, dangerous or unsanitary physical conditions, and denial of education to young people. PRP generally does not represent individual prisoners in lawsuits seeking damages or other relief affecting only themselves. However, PRP does try to help prisoners individually by contacting prison and jail officials about problems involving access to medical care, threats to safety, and access to essential programs and services, among others. PRP also provides prisoners with informational materials on their legal rights, including how to bring their own lawsuits in federal and state courts.

Sylvia Rivera Law Project
147 W. 24th St., 5th Floor
New York, NY 10011
Office: (212) 337-8550
Drop-in Hours: Friday, 11am-3pm EST

The Sylvia Rivera Law Project (SRLP) provides free legal services to low-income people and people of color who are transgender, intersex, or gender nonconforming. SRLP provides advice and referral for a wide variety of legal issues. Sometimes, SRLP can also provide more help, such as advocacy, help with a case you are bringing on your own, or, more rarely, representation in a legal action. SRLP also gives technical assistance and training to other lawyers. If you are working with a lawyer who does not have a lot of experience with trans or intersex issues, feel free to have your attorney contact SRLP. SRLP may be able to help them to help you. SRLP also offers a pen pal project for incarcerated transgender, intersex, and gender non conforming people who are interested in receiving friendship and emotional support from volunteers within the community. Transgender, intersex, or gender non-conforming survivors of sexual abuse behind bars can contact SRLP by writing to the address above or by calling the office during regular business hours.

For survivors who have been released and are in need of legal assistance, please visit the office during intake hours listed above. Intake interviews can be conducted in English, Spanish, or Hindi upon request. Please schedule ahead if you're in need of an interpreter. Intake for new cases is conducted only during drop in hours. Clients are seen on a first come, first served basis. SRLP often cannot see people who arrive during the last hour of drop-in hours. Bring all papers you have about your case with you. If you have questions or cannot make it to any of these times, call the office and follow the prompts for legal help. SRLP cannot see people without an appointment at any other time. All services are limited to people in New York state.


New York State Commission of Corrections
80 Wolf Road, 4th Floor
Albany, New York 12205
Office: (518) 485-2346

The New York State Commission of Corrections acts as the regulatory oversight agency of New York State Department of Correctional Services. The Commission will investigate state prisons, county jails, and police lock-ups. Staff are trained to conduct regular inspections and site visits to regulate compliance. All complaints and grievances must be sent via mail so that there is written documentation. Criminal cases will be turned over to the proper law enforcement agency. Administrative investigations will be handled on a case-by-case basis.

Ombudsman Services Unit, Office of the Public Advocate
1 Centre Street, 15th Floor
New York, NY 10007
General Inquiries: (212) 669-7200
Ombudsman Services: (212) 669-7250
Fax: (212) 669-4091
Complaint Form:

The Office of the Public Advocate has an Ombudsman Services Unit, which assists constituents (including inmates) who have complaints, problems, or inquiries involving government-related services at the city, state, and federal levels. The unit provides information and referrals and works closely with city agencies to find solutions to problems.

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JDI has directly contacted each organization listed in the Resource Guide in hopes of pointing survivors toward those currently accepting new clients. However, the inclusion of any group or individual in the Resource Guide does not necessarily constitute an endorsement or recommendation by JDI, nor can JDI guarantee the availability of the services described here.