COUNSELING AND OTHER SUPPORT SERVICES
Alliance of AIDS Services – Carolina
PO Box 12583
Raleigh, NC 27605
Office: (919) 834-2437
Durham Client Services Office
1810 E. Main Street
Durham, NC 27703
Office: (919) 596-9898
Raleigh Client Services Office
Under One Roof
23 Sunnybrook Road, Suite 191
Raleigh, NC 27610
Office: (919) 212-9500
The Alliance of AIDS Services – Carolina serves people with HIV/AIDS and their families
through direct services in Wake, Durham, and Orange Counties. With offices in Durham
and Raleigh, the Alliance offers the following services for people living with HIV/AIDS:
emergency financial assistance for housing, utilities, bus tokens, and other basic
needs; nutritional assistance; substance abuse and mental health counseling; case
management; assistance applying for entitlements such as Medicaid, food stamps,
etc.; and referrals to many other services. All Alliance services are free of charge.
Anson County Domestic Violence Coalition
P.O. Box 694
Wadesboro, NC 28170
Office: (704) 694-4499
24-hour Hotline: (704) 690-0362
Anson County Domestic Violence Coalition provides services to survivors of domestic
and sexual violence in Anson County. Sexual assault services include: 24-hour hotline;
crisis intervention; hospital accompaniment; counseling; support groups; and information
and referrals. All services are free and confidential.
Durham Crisis Response Center
206 North Dillard St.
Durham, NC 27701
Office: (919) 403-9425
Office Hours: 9am-5pm
24-hour Hotline: (919) 403-6562
Accept Collect Calls: No
The Durham Crisis Response Center works with the community to end domestic and sexual
violence through advocacy, education, support, and prevention.
Service Area: Durham County
Work with: Survivors of domestic and sexual violence regardless of gender, sexual orientation,
or country of origin
Services for survivors during incarceration include: Mail correspondence, hospital
accompaniment during forensic exams, accompaniment to courts and during law enforcement interviews, legal and medical advocacy, crisis intervention and counseling via hotline, and
information, referrals, and references.
Services for survivors after release include: All of the above.
Services for loved ones include: All of the above.
Additional Information: DCRC can provide services in English or Spanish. DCRC services
include a 24-hour, confidential crisis line for victims of domestic and sexual violence, short-term
emergency shelter, hospital and court accompaniment, legal clinics with local attorneys, support
groups, counseling, and referrals for job training, housing, childcare and other community
services — all direct services offered to the community free of charge. We also offer educational
workshops and professional training for service providers, churches, schools, police, hospitals,
civic groups and other community members.
Family Services of Davidson County, Inc.
P.O. Box 607
Lexington, NC 27293
Office: (336) 249-0237
24-hour Hotline: (336) 243-1934
Family Services of Davidson County provides comprehensive services to survivors
of sexual assault in Davidson County. Services include: 24-hour crisis hotline;
medical and legal advocacy, support, and accompaniment; counseling; support groups;
and information and referrals. Crisis intervention services are free and confidential
for survivors. Other fee-based services are free for individuals without insurance.
Family Service of the Piedmont
315 East Washington Street
Greensboro, NC 27401
Office: (336) 387-6161
24-hour Hotline: (336) 273-7273
High Point Office
1401 Long Street
High Point, NC 27262
Office: (336) 889-6161
24-hour Hotline: (336) 889-7273
Family Service of the Piedmont is the largest private nonprofit agency serving children
and families in Guilford County. Family Service of the Piedmont offers the following
services for survivors of sexual abuse: 24-hour crisis hotlines; crisis intervention;
medical, legal, and court advocacy and accompaniment; Sexual Assault Response Team
program, based on the SANE (sexual assault nurse examiner) model, which combines
forensically trained nurses with law enforcement officers and victim advocates to
meet all the needs of survivors of sexual assault; individual and family counseling;
and information and referrals. All services are free and confidential.
612 Wade Ave.
Raleigh, NC 27605
Office: (919) 828-8320
24-hour Hotline: (919) 828-3005
Interact provides services to survivors of domestic violence, sexual assault, and
incest in Wake County. Staff counselors and volunteers are available 24 hours a
day, seven days a week to offer crisis counseling, information, assistance with
shelter, emotional support, and referrals. Interact also provides short-term, in-office
crisis counseling (maximum six to eight sessions) to survivors dealing with rape,
incest or domestic violence. Additionally, Interact offers support and informational
groups for survivors of sexual abuse and incest (adults only). All services provided
by Interact are confidential and free of charge.
Lesbian and Gay Community Center of Charlotte
P.O. Box 33535
Charlotte, NC 28233
Office: (704) 333-0144
Hours: Tuesday-Thursday, 5-8pm and Saturday, 10am-2pm EST
The Lesbian and Gay Community Center provides space and opportunity to nurture,
celebrate, and empower the diverse LGBT community of Charlotte through programs,
events, and collaboration. Survivors of sexual assault can locate LGBT-friendly
businesses and organizations throughout North Carolina through the online directory,
which includes listings for mental health practitioners and peer support groups.
The Lesbian and Gay Community Center can also provide information and referrals
for counseling and other mental health services by phone during their normal business
Metrolina AIDS Project
P.O. Box 32662
Charlotte, NC 28232
Office: (704) 333-1435
Metrolina AIDS Project (MAP) provides comprehensive services to individuals and
families affected by HIV/AIDS and strives to prevent the further spread of this
disease through services, education, and client advocacy in Mecklenburg County.
Services include: case management; Medicaid/Medicare and drug assistance; emergency
financial assistance; food pantry; confidential mental health counseling and support
groups; primary medical and dental care; HIV prevention education; and a Latino/Hispanic
program. MAP provides case management services to HIV+ detainees at the Mecklenburg
County Jail during their incarceration and post-release. All services are free and
North Carolina Coalition Against Sexual Assault
811 Spring Forest Road, Suite 900
Raleigh, NC 27609
Office: (919) 870-8881
Toll-free: (888) 732-2272
The North Carolina Coalition Against Sexual Assault (NCCASA) is a non-profit organization
that works to end sexual violence through education, advocacy, and legislation.
NCCASA is affiliated with over 75 rape crisis centers working to end sexual violence
and providing direct services to survivors of sexual violence. Each center provides
24-hour crisis intervention services, counseling, and advocacy for survivors of
sexual assault and their significant others. Free and confidential counseling are
available at all of the rape crisis centers. NCCASA can connect survivors with the
center nearest to them that can serve them and their family or friends. All services
Orange County Rape Crisis Center
825-A N. Estes Drive
Chapel Hill, NC 27514
Office: (919) 968-4647
24-hour Hotline: (919) 967-7273
Toll-free 24-hour Hotline: (866) 935-4783
TTY 24-hour Hotline: (919) 338-0746
The Orange County Rape Crisis Center (OCRCC) is a non-profit, volunteer agency serving
the Orange County community. As a victim-centered agency, OCRCC’s primary focus
is to provide services to survivors and community education on awareness and prevention
of sexual violence. All services are confidential and include: a 24-hour crisis
intervention service that provides support and assistance to male and female sexual
assault survivors, their families, and friends; information and referrals concerning
the law enforcement, medical, and legal processes; support groups and individual
counseling for sexual assault and child sexual abuse survivors; and programs on
sexual assault awareness and prevention. All services are free and confidential.
50 South French Broad Ave., Suite 252
Asheville, NC 28801
Office: (828) 252-0562
24-hour Hotline: (828) 255-7576
OUR VOICE is a nonprofit crisis intervention agency serving all survivors of sexual
violence in Buncombe County. Services include: 24 hour crisis line; individual counseling
with a licensed therapist; case management; support groups; accompaniment to medical
services, law enforcement interviews, and court proceedings; and information and
referrals. All services are free and confidential.
1401 Park Avenue
New Bern, NC 28560
Office: (252) 636-3381
Promise Place provides direct services for survivors of rape, sexual assault, and
child sexual abuse and their families in Craven, Jones, and Pamlico Counties. Services
include: victim advocacy; crisis counseling services for survivors and their families;
self-protection seminars for women; and referrals, information, and resource materials.
All services are free and confidential.
Rape Crisis Center of Catawba County
848 Highland Avenue, NE
Hickory, NC 28601
24-hour Hotline: (828) 322-6011
The Rape Crisis Center of Catawba County is a nonprofit human service agency that
provides crisis intervention to survivors of rape and sexual assault 24 hours a
day. The agency provides support for survivors, their friends, and their families
and is dedicated to providing comprehensive, sensitive, and confidential services
to all survivors, both female and male. Services include: 24 hour crisis intervention;
crisis counseling; support groups; medical and legal advocacy; court accompaniment;
and information and referrals. All services are free and confidential and provided
to survivors regardless of age, race, ethnicity, gender, sexual orientation or residency.
Rape Crisis Center of Coastal Horizons Center
615 Shipyard Blvd.
Wilmington, NC 28412
Office: (910) 392-7460
Toll-free 24-hour Hotline: (800) 672-2903
Coastal Horizons Center is a private nonprofit service delivery agency for New Hanover,
Brunswick, and Pender Counties. The Rape Crisis Center of Coastal Horizons Center
provides 24-hour crisis response, counseling, information and referrals, court advocacy
and accompaniment, and support groups for all survivors of sexual assault. All services
are free and confidential and are available to both men and women.
Rape Crisis Center of Robeson County
212 N. Chestnut Street
Lumberton, NC 28358
24-hour Crisis and Administrative Line: (910) 739-6278
The Rape Crisis Center of Robeson County (RCCRC) provides crisis intervention to
survivors of rape and sexual assault in Robeson County. In addition to the 24-hour
crisis line, the RCCRC offers support groups for women, accompaniment to medical
and legal appointments, court advocacy, individual case management and support,
and information and referrals to outside agencies and service providers in and around
Robeson County. All services are free and confidential.
Rape Crisis Volunteers of Cumberland County
P.O. Box 58332
Fayetteville, NC 28305
24-hour Hotline: (910) 485-7273
Rape Crisis Volunteers of Cumberland County (RCVCC) provide crisis intervention
to sexual assault survivors and their families in Cumberland, Hoke, and Bladen Counties.
Direct services include: crisis response and 24-hour hotline; individual crisis
counseling by licensed therapists; support groups for survivors of sexual assault;
advocacy and accompaniment to hospitals, court, and law enforcement agencies; and
an interactive website where questions can be asked anonymously and will be answered
within 48 hours by a trained staff counselor. All services are free and confidential.
REAL Crisis Intervention
600 E. 11th Street
Greenville, NC 27858
24-hour Hotline: (252) 758- 4357
REAL Crisis Intervention has been providing comprehensive rape crisis services for
Pitt County since 1975. Some of the services offered include: 24-hour hotline and
free and confidential crisis intervention counseling; counseling for individuals,
family members, and loved ones; various support groups for survivors of sexual assault;
victim advocacy; mobile victim assistance; rape prevention/education; and SART (Sexual
Assault Response Team). REAL also runs the Pitt County Information & Referral
Service, a community information and referral service that provides information
on agencies and services in Pitt County. All services are free and confidential
and offered in both English and Spanish. Se ofrecen todos los servicios en español.
601 E. Fifth Street, Suite 400
Charlotte, NC 28202
Office: (704) 332-9034
24-hour Hotline: (704) 375-9900
Cabarrus County Office
952 Copperfield Blvd.
Concord, NC 28025
Office: (704) 786-7918
24-hour Hotline: (704) 721-0110
Union County Office
The Tree House Children's Advocacy Center
604 Lancaster Highway (200 S)
Monroe, NC 28112
Office: (704) 226-1352
24-hour Hotline: (704) 283-7770
Safe Alliance offers rape crisis and victim assistance programs to adult and child survivors of violent crimes, including sexual assault and rape, and their families in Mecklenburg, Cabarrus, Union, and South Iredell Counties. Services include: 24-hour hotline; crisis intervention; short-term counseling; hospital accompaniment for survivors of sexual assault; support groups; information about the criminal justice system; and referrals for needed services. Services are free and confidential and are available to men, women, and children of all ages, no matter when the assault or rape occurred.
Triangle Community Works Gay and Lesbian Helpline
Office: (919) 256-3749
Helpline: (919) 821-0055
Helpline Hours: Sunday-Thursday, 6:30-9:30pm EST
The Triangle Community Works Gay and Lesbian Helpline serves the lesbian, gay, bisexual
and transgender communities of the Triangle in the seven counties surrounding Raleigh,
Durham, and Chapel Hill. Services include: non-judgmental peer counseling; education;
information; resource referrals; and documentation of bias crimes over the telephone.
All calls are free and confidential.
North Carolina Bar Association Lawyer Referral Service
P.O. Box 3688
Cary, NC 27519
Office: (919) 677-0561 or (919) 677-8574
Toll-free within North Carolina: (800) 662-7660
The North Carolina Lawyer Referral Service is a program of the North Carolina Bar
Association Foundation which provides the name of an attorney in a particular area
of law based on geographic location to a member of the public. LRS is not a reduced
fee or pro bono (free) service. When you contact the LRS toll-free number, an LRS
specialist will ask you a series of questions. The specialists are not attorneys
and cannot provide legal advice. You will be given the name and telephone number
of an attorney who handles cases in the area of law that addresses the problem.
The attorney will receive a confirmation of the referral. If the attorney is not
able to assist you with the legal problem, you may contact LRS again for another
referral. You will receive one referral per legal matter per call, and there is
no charge for receiving a referral from the service. In most cases a $30.00 fee
will be charged by the attorney, which entitles the caller to a 30 minute consultation.
North Carolina Prisoner Legal Services, Inc.
P.O. Box 25397
Raleigh, NC 27611
Office: (919) 856-2200
North Carolina Prisoner Legal Services, Inc. (NCPLS) provides legal services to
North Carolina prisoners and handles a variety of legal matters involving prison
conditions and criminal convictions. Services range from advice about prisoners'
legal rights to representation in all state and federal courts. These services include
the provision of legal representation (without cost to the inmate) in cases alleging
that prison officials failed to protect a prisoner from harm.
NCPLS has established priorities for case acceptance so that they can address the
most serious problems of incarcerated persons. The most important considerations
affecting acceptance of any case are the extent of injury to the client, the strength
of the evidence supporting a recognized legal theory of liability, and the importance
of the issue to prisoners in general. Top priority is given to the following types
of cases: excessive force by an officer resulting in personal injury to a prisoner;
failure to protect a prisoner from other prisoners, resulting in personal injury;
inhumane or overcrowded conditions of life in jails and prisons; indifference to,
or neglect of, the serious medical and mental health needs of prisoners; and criminal
convictions obtained in violation of the defendant's constitutional rights.
If you need advice or representation, you should write a letter describing your
problem and send it to NCPLS. Your letter should explain as clearly as possible
what happened and what you want NCPLS to do for you. Please include enough details
for NCPLS to understand and investigate your complaint, including, names of the
officers and inmates who were involved or who were witnesses, addresses, dates,
places (such as the name of the unit and cell block), and file numbers. Often there
is nothing that NCPLS can do until after the prisoner has filed a grievance, so
you should include a copy of your grievance and the response of the DOC. Please
be sure to include your full name, prison ID number, and address of your unit. (Include
your home address if you expect to be released soon).
Inmate Grievance Resolution Board, North Carolina Department of Corrections
1307 Glenwood Ave., Suite 153
Raleigh, NC 27605-3254
Office: (919) 733-2957
Fax: (919) 733-8959
The Inmate Grievance Resolution Board was created to ensure that inmates have a
procedure through which they can file complaints. The Board is a separate agency
within the North Carolina DOC that attempts to resolve inmate grievances through
mediation. If examiners are unable to reach a resolution through mediation, they
can order such relief as is appropriate or deny the grievance. Decisions made by
this board are binding, unless the Secretary of Correction finds that such relief
is not appropriate, gives a written explanation for this finding, and makes an alternative
order of relief or denies the grievance.
JDI has directly contacted each organization listed in the Resource Guide in hopes
of pointing survivors toward those currently accepting new clients. However, the
inclusion of any group or individual in the Resource Guide does not necessarily
constitute an endorsement or recommendation by JDI, nor can JDI guarantee the availability
of the services described here.